Birdie & Louie Return Policy and Refunds

In the event that Birdie & Louie Pet Food Co. approves a refund request in its sole discretion, Birdie & Louie will refund your purchase price (or possibly a portion of the purchase price) to the same payment method used to make the original purchase on www.BirdieandLouie.com, less the original shipping and handling costs. No warranty and no money back guarantee. Birdie & Louie cannot refund products purchased at other retailers online or in-store.

About Us

family owned and operated. picky eater paradise.

The Gang's All Here

Birdie

Chief Taste Tester/Office Greeter

Velvet

The Licker

Louie

The Lake Lover

Lu

The Looker

Hey Y'all!


I’m Matthew Worthy, co-founder of Birdie & Louie, and proud dog dad to Birdie—our Chief Office Greeter, Snack Sneaker, and all-around Good Girl. Every day, Birdie struts around the office, charming the team and "sampling" our work (quality control, right?). Louie, my dad’s cat, is the other half of our dynamic duo—though she prefers ruling the household from the comfort of a sunbeam. Together, they inspired a mission: to bring premium pet nutrition straight to your local grocery, drug, feed, or convenience store, because let’s be honest—nobody has time for a trek to a specialty shop.

With experience in retail markets, we knew we could deliver top-tier pet food without making you hunt for it. Our dry food? Slow-cooked to perfection, so your pet actually gets the nutrients they deserve. Expect shinier coats, healthier skin, more energy and even firmer stools (you’re welcome). And about our wet cat food? Well, let’s just say it’s gone viral—cats lose their minds over it. It's human-grade, smells incredible, and might even have your cat acting like they *almost* like you.

We’re a family business, and we care deeply about pets—ours and yours. That's why we pour our hearts into every bag and can, crafting food that’s both nutritious and irresistible. So go ahead, grab a bag, and let your pet taste the love!

Send us a message! We love to hear from our customers, and you'll often find you hear directly from me (please excuse typos - we may be playing fetch!).

Our Mission

At Birdie & Louie, we believe that your pet deserves the best—because they’re not just pets, they’re family. We craft premium, nutritious pet food that’s as wholesome as your dog's unwavering loyalty and as balanced as your cat’s indifference to it. With every bite, we aim to fuel the mischief, zoomies, and occasional cuddles that make life with our furry friends unforgettable. At Birdie & Louie, it’s simple - we feed the good life.

Unleash The Joy!

Birdie living her best life—running free, fueled by the same goodness we pack into every meal. Because when your pet feels great, every day is an adventure!